Privacy notice

Who we are

AuraTech Innovation Limited ("AuraTech", "we") is the controller of the personal information described here. We are registered in England & Wales, company number 08180200, with our registered office at Business Central, 2 Union Square, Central Park, Darlington, County Durham, DL1 1GL.

What we collect

When you use the enquiry form we collect the details you give us: your name, company, email address, phone number if you choose to give one, and the description of your project. We do not ask for any special category information, so please do not include it.

Like any website, our hosting provider processes technical information such as your IP address and browser type to deliver pages, protect the site from abuse and keep it secure.

How we use it and why

• To reply to your enquiry and discuss your project. Our lawful basis is our legitimate interest in responding to people who contact us, or taking steps at your request before entering into a contract.
• To protect the form from spam and abuse. Our lawful basis is our legitimate interest in keeping the site secure.

We do not use your details for marketing, and we do not sell or share them except as described below.

Who processes it for us

• Cloudflare hosts this website, runs the Turnstile spam check on the enquiry form and delivers form submissions to us by email. Turnstile checks that a real person is using the form without asking you to solve a puzzle.
• Our email provider stores the enquiry once it reaches our mailbox.

Some of these providers may process data outside the UK. Where they do, they are bound by appropriate safeguards such as the UK International Data Transfer Addendum.

Cookies and analytics

This website does not set cookies for tracking or advertising. If we measure visits, we use Cloudflare Web Analytics, which does not use cookies or identify individual visitors.

How long we keep it

We keep enquiries for as long as we need them to respond and to manage any work that follows. If no work follows, we delete them within two years.

Your rights

You can ask us for a copy of your personal information, and ask us to correct it, delete it, or restrict or object to how we use it. To make a request, use the enquiry form or write to us at our registered office.

If you are unhappy with how we have handled your information you can complain to the Information Commissioner's Office at ico.org.uk.